WHAT WE DO
We Take a Hands-On Approach, So You Can Relax
We started by taking a novel approach to vacation rental property management, and over the years we’ve been able to fine-tune our services to ensure our guests get the Flagstaff vacation they’d hoped for, and you get the most out of your vacation rental property.
We're Dedicated to Your Success
We are a full-service boutique vacation rental property management operation that really can handle anything and everything, and we strive to exceed expectations. We’ve implemented seamlessly-integrated services that allow us to work smarter to keep costs down, so you can get the highest return on your investment property possible.
You’ll be able to see exactly how what we do translates every month when you receive your earnings statement and deposit.
Why CHoose Us?
We’re here to do our best for both our guests and our property owners, and we have a full-time staff to ensure everyone’s needs are promptly met. While we use state-of-the-art software to aid in our efficiency, we do more than sit back and let it do the heavy lifting for us. We personalize every interaction with our guests, manage our booking dates to maximize rental opportunities, and work hard to fill in gaps between stays whenever possible.
We’re also fully integrated with our partner company, Baxterra, which is dedicated exclusively to servicing our properties. This partnership has enabled us to lower maintenance costs, consistently handle same day turnarounds, resolve emergency issues quickly, and get results that meet our high standards.
Our Approach
When you work with us, you can expect us to treat your investment property like it’s our own. We take a hands-on approach that ensures we’re able to cover all the details, and we offer a range of services from cleaning and stocking supplies to managing contracts and filing your taxes.
Marketing
We’re constantly adapting our approach to attract and secure guests. We take steps from helping stage your property perfectly for professional photos and writing enticing listing descriptions to optimizing pricing and listing properties on top sites, including Airbnb® and VRBO®.
Guest Services
We’ve developed a streamlined booking service for guests, and are always available to communicate with them before, during, and after their stays. We always confirm reservations, facilitate check-ins and check-outs, and process security deposits. Thanks to our efforts, we’ve gotten wonderful feedback from many happy guests and look forward to getting more.
Maintenance
From handling routine maintenance to dealing with emergencies, we aim to ensure your property is kept impeccable at all times, while always keeping you in the loop about what’s going on. Whether you want to work with our partners or your own, we want your property to look its best both inside and out and we carefully inspect each one regularly.
Buying or Selling? Take Advantage of Our Real Estate Expertise
Not only are we a full-service vacation rental property management company, we also have licensed realtors on our team and are fully capable of working with you to buy and sell both residential and commercial properties in Arizona.
We understand the local market, stay on top of trends, and know what works and what doesn’t, so we can help you make the best decision – whether you’re already in town looking to buy or sell an investment property, or searching for a home in the Flagstaff area from another state.
There’s More We Can Do for You Beyond Your Front Door
You put a lot of time and energy into attracting and securing guests, but the functionality of your decor, quality of your goods and aesthetics of your home shouldn’t be overlooked. When your guests open the door for the first time, you want their new home away from home to leave a lasting impression.
If you’re looking to turn your home or investment property into a vacation rental, or need help refreshing your interior to enhance your current rental property, this is also an available service we offer when you work with us, and we would love to help you transform your property room-by-room.